Terms of Use

Terms of Use

These terms and conditions ("Terms", "Agreement") are an agreement between Fastcampus as Day1 Company, Inc.’s CIC ("fastcampus ", "us", "we" or "our") and you ("User", "you" or "your"). This Agreement sets forth the general terms and conditions of your use of the https://fastcampus.com/ website and any of its products or services (collectively, "Website" or "Services"). These Terms apply to all users, including both users who are simply viewing the content available via the Services and users who have registered as members of Fastcampus. By using any part of our Websites or our Services, you acknowledge that you have read these Terms and agree to all these Terms and any other agreement that governs your use of the Websites and Services.

1. Accounts
For most of the features and services on our Website, you need a registered account. You are responsible for maintaining the security of your account, and all activity associated with your account. If you suspect someone else is using your account, let us know by contacting our customer support team (help.online@fastcampus.co.kr). You must have reached the age of consent for online services in your country to use Fastcampus.

1.1 General Terms
You need an account for most features on our platform, including purchasing and accessing the content. When setting up and maintaining your account, you must provide and continue to provide accurate, current, and complete information, including a valid email address, and keep your account information up-to-date. You are responsible for maintaining the confidentiality and security of your account credentials and may not disclose your credentials to any third party. You are responsible and liable for activities conducted through your account. This means we expect you to keep your password safe. If you suspect that your credentials or account information has been lost, stolen, or compromised, you must notify Fastcampus by contacting our customer support team immediately. You may not transfer your account to someone else or use someone else’s account. If you contact us to request access to an account, we will not grant you such access unless you can provide us with the information that we need to prove you are the owner of that account. In the event of the death of a user, the account of that user will be closed.
You may not share your account login credentials with anyone else. You are responsible for what happens with your account and Fastcampus will not intervene in disputes between or with users who have shared account login credentials.

1.2 Prohibited Users
In addition to other terms as set forth in the Terms, you are prohibited from using the Website, Services or our Content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses. Unauthorized use of the content provided by Fastcampus may violate copyright laws, trademark laws, the laws of privacy and publicity, and civil and criminal statutes of the Republic of Korea and international laws.

1.3 Age Restriction
Users must be at least 16 years of age to create an account on Fastcampus and use the Services. If you are younger than 16, you may not set up an account. If we discover that you have created an account that violates these rules, we will immediately terminate your account. You can terminate your account at any time. Please review our Privacy Policy to see what happens when you terminate your account.

2. Content Enrollment and Lifetime Access
When you enroll in a course or other content, you get a license from us to view it via Fastcampus Services and no other use. Users are not permitted to transfer or resell the content in any way. We generally grant you a lifetime access license, except when we must disable the content because of legal or policy reasons or for promotional classes with limited-time access.
When instructors produce content with Fastcampus, they grant Fastcampus a license to offer the content to students. This means that we have the right to sublicense the content to enrolled students. As a student, when you enroll in a course or other content, whether it’s free or paid content, you are getting a license from Fastcampus to consume the content via the Fastcampus platform and Services, and Fastcampus is the licensor of record. Content is licensed, and not sold, to you. This license does not give you any right to share, transfer or resell the content in any manner (including by sharing account information with a purchaser, illegally filming and sharing the content, or illegally downloading the content and sharing it on torrent sites).
In legal, more complete terms, Fastcampus grants you a limited, non-exclusive, non-transferable license to access and view the content for which you have paid all required fees, solely for your personal, non-commercial, educational purposes through the Services, in accordance with these Terms and any conditions or restrictions associated with the particular content or feature of our Services. All other uses are expressly and strongly prohibited. You may not reproduce, redistribute, transmit, assign, sell, broadcast, rent, share, lend, modify, adapt, edit, create derivative works of, sublicense, or otherwise transfer or use any of our content(s) unless we give you explicit permission to do so in a written agreement signed by a Fastcampus authorized representative. This also applies to content you can access via any of our APIs.
We generally give a lifetime access license to our students when they enroll in a course or other content. However, we reserve the right to revoke any license to access and use any content at any point in time in the event where we decide or are obligated to disable access to the content due to legal or policy reasons, for example, if the course or other content you enrolled in is the object of a copyright complaint. This lifetime access license does not apply to promotional classes with limited time or add-on features and services associated with the course or other content you enroll in. Also, lifetime access is to the course content but not to the instructor. For example, if an instructor produces a second class, you wouldn’t have access to the second course without purchasing it.

3. Payments, Credits, and Refunds
When you make a payment, you agree to use a valid payment method. If you aren’t happy with your content, Fastcampus offers up to the total fee refund if you request a refund within 14 days of the purchase. Please review our Refund Policy for more information.

3.1 Pricing
Fastcampus reserves the right, at any time, to choose and change the price of the service or contents on the Website or charges for using any Services provided on the Website (or to begin charging fees for any free service), provided that such changes will not apply to fees or charges paid prior to the time of the change.
Fastcampus reserves the right to run promotions and sales for our content, during which certain content is available at discounted prices for a set period of time. We also reserve the right to decide when and how to provide coupons and discounts. The price applicable to the content will be the price at the time you complete your purchase of the content (at checkout). Any price offered for particular content may also be different when you are logged into your account from the price available to users who aren’t registered or signed in because some of our promotions are available only to new users.
Regardless of your location and the country you are based in, Fastcampus uses the United States dollars for our price currency. We do not enable users to see pricing in other currencies.
If you are a student located in a country where use and sales tax, goods and services tax, or value-added tax is applicable to consumer sales, we are responsible for collecting and remitting that tax to the proper tax authorities. Depending on your location, the price you see may include such taxes, or tax may be added at checkout.

3.2 Payments
You agree to pay the fees for content that you purchase, and you authorize us to charge your debit or credit card or process other payment methods for those fees. Fastcampus works with third-party payment service providers to offer you the most convenient payment methods and to keep your payment information secure. We may update your payment methods using the information provided by our payment service providers. Please review our Privacy Policy for more details.
When you make a purchase, you agree not to use an invalid or unauthorized payment method. If your payment method fails and you still get access to the content you are enrolling in, you agree to pay us the corresponding fees within thirty (30) days of notification from us. We reserve the right to disable access to any content for which we have not received adequate or valid payment.

3.3 Refunds
If you would like to request a refund as your Class does not meet your expectation, you need to submit your request within 14 days of your purchase. We may process up to the full refund depending on the contents you have purchased (eg. Early bird class or Now Available Class), the time you have requested for the refund, and the amount of the contents you have consumed. Please review our Refund Policy for more information. To request a refund, please contact our customer support by sending an email, help.online@fastcampus.co.kr.

3.4 Gift and Promotional Codes
Fastcampus, our partners, or our affiliates may offer promotional codes and discounts to you. Certain promotion codes may be redeemed for gifts or promotional credits applied to your account, which then may be used to purchase eligible content on our platform, subject to the terms included with your codes. Other codes, coupons, or discounts may be directly redeemable for specific content.
These codes and coupons, as well as any promotional value linked to them, may expire if not used within the period specified in our Website or your account. Gift and promotional codes offered by Fastcampus may not be refunded for cash unless otherwise specified in the terms included with your codes or as required by applicable law. Gifts and promotional codes offered by a partner or affiliate are subject to their refund policies. If you have multiple saved coupons added to your account, Fastcampus may determine which of your coupon or discounts to apply to your purchase.

4. Content and Behavior Rules
You can only use Fastcampus for lawful purposes. You’re responsible for all your behaviors on our platform. We can ban your account for repeated or major offenses. If you think someone is infringing our terms with their behaviors on our platform, please let us know.
You may not access or use the Services or create an account for unlawful purposes. Your use of the Services and behavior on our platform must comply with applicable local or national laws or regulations of your country. You are solely responsible for the knowledge of and compliance with such laws and regulations that are applicable to you.
If we are put on notice that your content or behavior violates the law or the rights of others, if we discover that your content or behavior violates our Terms, Conditions or any other binding or legal agreements, or if we believe your content or behavior is unlawful, inappropriate, or objectionable (for example if you impersonate someone else), we may remove your account or content from our platform.
Fastcampus has discretion in enforcing these Terms and agreements that govern your use of our Website and Services. We may restrict or terminate your permission to use our platform and Services or ban your account at any time, with or without notice, for any or no reason, including for any violation of these Terms, if you fail to pay any fees when due, for fraudulent chargeback requests, upon the request of law enforcement or government agencies, for extended periods of inactivity, for unexpected technical issues or problems, if we suspect that you engage in fraudulent or illegal activities, or for any other reason in our sole discretion. Upon any such termination, we may delete your account and content, and we may prevent you from further access to the platforms and use of our Services. Your content may still be available on the platforms even if your account is terminated or suspended. You agree that we will have no liability to you or any third party for termination of your account, removal of your content, or blocking of your access to our platforms and services.
If we have contents that infringe your copyright or trademark rights, please let us know. For more details on how to file a copyright or trademark infringement claim with us, see our Intellectual Property Policy.

5. Using Fastcampus
If you use our Service and Website, you rely on any information provided by an instructor at your own risk.
By using the Website and Services, you may be exposed to content that you consider offensive, indecent, or objectionable. Fastcampus has no responsibility to keep such content from you and no liability for your access or enrollment in any course or other content, to the extent permissible under applicable law. You assume full responsibility for the choices you make before, during, and after your access to the content.
When you use our Services, you will find links to other websites that we don’t own or control. We are not responsible for the content or any other aspect of these third-party sites, including their collection of information about you. Please see our Privacy Policies for more information. In case you click links to the third-party website or application, you should also read their terms and conditions and privacy policies.

6. Intellectual Property Right
6.1 Service Content, Software, and Trademarks
By using our Website, you acknowledge and agree that the Service may contain content or features (“Service Content”) that are protected by copyright, patent, trademark, trade secret, or other proprietary rights and laws. Without written and signed agreements of authorized representatives of Fastcampus, you agree not to modify, copy, frame, scrape, rent, lease, loan, sell, distribute or create derivative works based on the Service or the Service Content, in whole or in part, except that the foregoing does not apply to your own User Content (as defined below) that you legally upload to the Service.
In connection with your use of the Service, you will not engage in or use any data mining, robots, scraping or similar data gathering or extraction methods. If you are banned by Fastcampus from accessing or using the Service (including blocking your IP address), you agree not to implement any measures to circumvent such blocking (e.g., by masking your IP address or using a proxy IP address). Any use of the Service or the Service Content other than as specifically authorized herein is strictly prohibited. This includes but is not limited to the technology and software underlying the Service or distributed in connection therewith are the property of Fastcampus, our affiliates, and our partners (the “Services”). You agree not to copy, modify, create a derivative work of, reverse engineer, reverse assemble, or otherwise attempt to discover any source code, sell, assign, sublicense, or otherwise transfer any right in the Services. Any rights not expressly granted herein are reserved by Fastcampus.
The trademarks and service marks of Fastcampus (e.g. name and logos), “Fastcampus Trademarks” is the protected property of Fastcampus. Fastcampus’s Classes, product, service names, and logos used and displayed via the Service and Website may be trademarks or service marks of their respective owners who may or may not endorse or be affiliated with or connected to Fastcampus. Nothing in this Terms or the Service should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of Fastcampus and its Trademarks displayed on the Service, without our prior written permission in each instance. All goodwill generated from the use of Fastcampus Trademarks will inure to our exclusive benefit.

6.2 User Content Transmitted Through the Service:
With respect to the content or other materials you upload through the Service or share with other users or recipients (collectively, “User Content”), you represent and warrant that you own all right, title, and interest in and to such User Content, including, without limitation, all copyrights and rights of publicity contained therein, and that you have all required rights to post or transmit such content or other materials without violation of any third-party rights. By uploading any User Content you hereby grant and will grant Fastcampus, its affiliated companies and partners (including but not limited to instructors of Fastcampus, and other third parties providing instructional information through the Services) a nonexclusive, worldwide, royalty-free, fully paid up, transferable, sublicensable, perpetual, irrevocable license to copy, display, upload, adapt, perform, publish, distribute (through multiple tiers of distribution and partnerships), store, modify and otherwise use and fully exploit your User Content in any and all media, form, medium, technology or distribution methods now known or later developed and for any and all purposes (commercial or otherwise).
You acknowledge and agree that any questions, contents, comments, suggestions, ideas, feedback, or other information relevant to our Service (“Submissions”), provided by you to Fastcampus, our affiliated companies or partners are non-confidential and Fastcampus, our affiliated companies, and partners will be entitled to the unrestricted use and dissemination of these Submissions for any purpose, commercial or otherwise, without acknowledgment or compensation to you.
You acknowledge and agree that Fastcampus may preserve Content and may also disclose Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process, applicable laws, or government requests; (b) enforce these Terms of Service; (c) respond to claims that any content violates the rights of third parties; or (d) protect the rights, property, or personal safety of Fastcampus, its users and the public. You understand that the technical processing and transmission of the Service, including your content, may involve (a) transmissions over various networks; and (b) changes to conform and adapt to the technical requirements of connecting networks or devices.

6.3 Copyright Complaints
Fastcampus respects the intellectual property of others. If you believe in good faith that any materials on the Websites or Services infringe upon your copyrights, please send us an email (help.online@fastcampus.co.kr) with the following information:
That of the copyrighted work claimed to have been infringed (if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site) That of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider to locate the material;
Your name and contacts such as your address, telephone number, and email address A statement by you that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law;
a statement by you, made under penalty of perjury, that the information in your notification is accurate, and that you are the copyright owner or are authorized to act on the copyright owner’s behalf; A physical or electronic signature of the copyright owner, or the person authorized to act on behalf of the owner of the copyright interest.

6.4 Counter-Notice: If you believe that your User Content that has been claimed for the infringement of copyright is not infringing, or that you have the authorization from the copyright owner, the copyright owner’s representative, or pursuant to the law, to upload and use the content in your User Content, you may send a written counter-notice containing the following information to us (help.online@fastcampus.co.kr): your physical or electronic signature; information where we can identify the content that has been claimed for the infringement of copyright; a statement that you have a good faith belief that the content claimed for the infringement as a result of mistake or a misidentification of the content; and your name, address, telephone number, and email address, a statement that you consent to the jurisdiction of Seoul, Republic of Korea and a statement that you will accept service of process from the person who provided notification of the alleged infringement.

If a counter-notice is received by Fastcampus, we will send a copy of the counter-notice to the original complaining party informing that person that it may replace the removed content or cease disabling it in 10 business days. Unless the copyright owner files an action seeking a court order against the content provider, member, or user, the removed content may be replaced, or access to it restored, in 10 to 14 business days or more after receipt of the counter-notice, at our sole discretion.

6.5 Repeat Infringer Policy
In accordance with the Digital Millennium Copyright Act and other applicable laws, Fastcampus will be terminating an account if a user repeatedly infringes the copyright. Fastcampus also has the right at its sole discretion to limit the access to the Website and Service, and/or terminate the account of any users who infringe and violate any intellectual property rights of others, whether or not the infringement has been repeated.

7. Miscellaneous
7.1 Binding Agreement
You agree that by registering, accessing, or using our Websites and Services, you are agreeing to enter into a legally binding contract with Fastcampus. If you do not agree to these Terms, do not register, access, or otherwise use any of our Services.
These Terms (including any agreements and policies linked from or to these Terms) constitute the entire agreement between you and us).
If any part of these Terms is found to be invalid or unenforceable by applicable law, then that provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of these Terms will continue in effect.
Even if we are delayed in exercising our rights or fail to exercise a right in one case, it doesn’t mean we waive our rights under these Terms, and we may decide to enforce them in the future. If we decide to waive any of our rights in a particular instance, it doesn’t mean we waive our rights as a whole, or generally, or in the future.

7.2 Disclaimers
Our Website and the Services and our content are provided on an “as is” and “as available” basis. We (Fastcampus and our affiliates, suppliers, partners, employees, and agents) make no representations or warranties about the suitability, reliability, availability, timeliness, security, lack of errors, or accuracy of the Services or our content, and expressly disclaim any warranties or conditions (express or implied), including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We (and our affiliates, suppliers, partners, employees, and agents) make no warranty that you will obtain specific results from the use of the Services. Your use of the Services (including any content) is entirely at your own risk. Some jurisdictions don’t allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. We may decide to cease making available certain features of the Services at any time and for any reason. Under no circumstances will we (Fastcampus and our affiliates, suppliers, partners, employees, and agent) be held liable for any damages due to such interruptions or lack of availability of such features.
We are not responsible for delay or failure of our performance of any of the Services caused by events beyond our reasonable control, including but not limited to an act of war, hostility, or sabotage; natural disaster; electrical, internet, or telecommunication outage; or government restrictions.

7.3 Limitation of Liability
To the extent permitted by law, we (and our group companies, suppliers, partners, employees, and agents) will not be liable for any indirect, incidental, punitive, or consequential damages (including loss of data, revenue, profits, or business opportunities, or personal injury or death), whether arising in contract, warranty, tort, product liability or otherwise and even if we’ve been advised of the possibility of damages in advance. Our liability (and the liability of each of our group companies, suppliers, partners, and agents) to you or any third parties under any circumstance is limited to the greater of one hundred dollars ($100) or the amount you have paid us in the twelve (12) months before the event giving rise to your claims. Some jurisdictions don’t allow the exclusion or limitation of liability for consequential or incidental damages, so some of the above may not apply to you.

7.4 Indemnification
If you behave in a way that gets us in legal trouble, we may exercise legal recourse against you. You agree to indemnify, defend (if we so request), and hold harmless Fastcampus, our group companies, and their officers, directors, suppliers, partners, and agents from against any third-party claims, demands, losses, damages, or expenses (including reasonable attorney fees) arising from (a) the content you post or submit, (b) your use of the Services (c) your violation of these Terms, or (d) your violation of any rights of a third party. Your indemnification obligation will survive the termination of these Terms and your use of the Services.

7.5 Governing Law and Jurisdiction
When these Terms mention “Fastcampus,” they’re referring to the Fastcampus entity that you’re contracting with. If you’re a Fastcampus user, you are contracting with Fastcampus. and these Terms are governed by the laws of the Republic of Korea without reference to its choice or conflicts of law principles.

7.6 Legal Actions and Notices
No action, regardless of form, arising out of or relating to this Agreement may be brought by either party more than one (1) year after the cause of action has accrued, except where this limitation cannot be imposed by law. Any notice or other communication to be given hereunder will be in writing and given by registered or certified mail return receipt requested, or email (by us to the email associated with your account or by you to help.online@fastcampus.co.kr ).

7.7 Relationship Between Us
You and we agree that no joint venture, partnership, employment, contractor, or agency relationship exists between us. Otherwise, we will need a separate agreement signed by you and our authorized representative.

7.8 Assignment
You may not assign or transfer these Terms (or the rights and licenses granted under them). For example, if you registered an account as an employee of a company, your account cannot be transferred to another employee. We may assign these Terms (or the rights and licenses granted under them) to another company or person without restriction. Nothing in these Terms confers any right, benefit, or remedy on any third-party person or entity. You agree that your account is non-transferable and that all rights to your account and other rights under these Terms terminate upon your death.

7.9 Sanctions and Export Laws
You warrant that you (as an individual or as a representative of any entity on whose behalf you use the Services) aren’t located in, or a resident of, any country that is subject to applicable Republic of Korea trade sanctions or embargoes. You also warrant that you aren’t a person or entity who is named on any Korean government specially designated national or denied-party list. If you become subject to such a restriction during the term of any agreement with Fastcampus, you will notify us within 24 hours, and we will have the right to terminate any further obligations to you, effective immediately and with no further liability to you (but without prejudice to your outstanding obligations to Fastcampus). You may not access, use, export, re-export, divert, copy, modify, transfer or disclose any portion of the Services or any related technical information or materials, directly or indirectly, in violation of any Republic of Korea and other applicable country export control and trade sanctions laws, rules and regulations. You agree not to upload any content or technology (including information on encryption) whose export is specifically controlled under such laws.

8. Dispute Resolution
If there’s a dispute, our customer support team is happy to help resolve the issue. Please send us an email to help.online@fastcampus.co.kr. You may not bring that claim to another court or participate in a non-individual class action claim against us.
These terms shall be governed and construed in accordance with the laws of the Republic of Korea without giving effect to conflict of law principles. Any controversy or claim arising out of or relating to these Terms, or the breach thereof, shall be resolved by the exclusive jurisdiction of the Seoul Central District Court.
Most disputes can be resolved, so before bringing a formal legal case, please first try contacting our customer support team.

8.1 No Class Actions
Both agree that we can each only bring claims against the other on an individual basis. This means: (a) neither of us can bring a claim as a plaintiff or class member in a class action, consolidated action, or representative action; (b) an arbitrator can’t combine multiple people’s claims into a single case (or preside over any consolidated, class, or representative action); and (c) an arbitrator’s decision or award in one person’s case can only impact that user, not other users, and can’t be used to decide other users’ disputes. If a court decides that this “No class actions” clause isn’t enforceable or valid, then this “Dispute Resolution” section will be null and void, but the rest of the Terms will still apply.

8.2 Changes
Notwithstanding the “Updating these Terms” section below, if Fastcampus changes this "Dispute Resolution" section after the date you last indicated acceptance to these Terms, you may reject any such change by providing Fastcampus written notice of such rejection by an email from the email address associated with your Account to help.online@fastcampus.co.kr, within 30 days of the date such change became effective, as indicated by the "last updated on" language above. To be effective, the notice must include your full name and clearly indicate your intent to reject changes to this "Dispute Resolution" section. By rejecting changes, you are agreeing that you will arbitrate any dispute between you and Fastcampus in accordance with the provisions of this "Dispute Resolution" section as of the date you last indicated acceptance to these Terms.

9. Updating These Terms
Fastcampus reserves its right to update these Terms to clarify our practices or to reflect new or different practices (such as when we add new features), and Fastcampus reserves the right in its sole discretion to modify and/or make changes to these Terms at any time. If we make any material change, we will notify you using prominent means, such as by email notice sent to the email address specified in your account or by posting a notice through our Services. Modifications will become effective on the day they are posted unless stated otherwise. Your continued use of our Services after changes become effective shall mean that you accept those changes. Any revised Terms shall supersede all previous Terms.

10. How to Contact Us
If you would like to contact us to understand more about this Agreement or wish to contact us concerning any matter relating to it, you may do so by sending an email to help.online@fastcampus.co.kr